Annie celebrated 25 years service with us in 2021. She first worked at the Millstream as a Receptionist in 1983 for a couple of years, before working elsewhere for eleven years thinking that bigger was better! She had a chance meeting with the General Manager who persuaded her to apply for the vacant Head Receptionist role and she returned in 1996. Since then she re-trained in personnel, taking over this role in 2004 and eventually became the Hotel Manager this year.
She engrosses herself in many aspects of the hotel and particularly loves talking to the guests and looking after the staff.
In her spare time she visits her family in Mallorca and suffers going to the gym most mornings before work.

Rachael has a wealth of experience and knowledge from the variety of roles that she has had at the Millstream since starting with us as a work experience student in 2006. 

She knows the hotel inside out having worked as Reception Manager, Function Administrator and more recently Accounts Manager, having achieved her AAT Level 4 in 2016. She is now studying for CIMA Professional Qualification. As well as the day-to-day finance tasks she is also involved in revenue management for the hotel, and you’ll see her popping up on reception to lend a hand when needed.

Rachael lives in a colourful, eclectic house in Havant with her partner and two chihuahuas, Olli & Otis, and whenever possible she loves heading out in their campervan.

Zoe joined the housekeeping team in 2014 as a room attendant, having re-trained in hospitality at Chichester College, after a career break raising her three children.
She was promoted to Deputy Housekeeper in 2016 and then to Head Housekeeper in 2019. She enjoys motivating her team to maintain our high standards of cleanliness.
In a previous life Zoe worked with horses and now never has a spare moment as she has five horses, three dogs, a rabbit and three (with a fourth on the way) grandchildren to care for. She keeps it in the family as two of her children also work at the hotel.

Hans may be the longest serving kitchen porter in West Sussex or beyond! Hans has been responsible for washing our crockery and pots and pans and keeping our kitchen spick and span since May 1999.
He has been with us through thick and thin, working with many different colleagues, seeing changes in technology, and sticking with us during the pandemic.
Hans was first seen darting around a local pub in Chichester where he was “head hunted” and has been with us ever since.
He lives with his husband in Southsea with their four budgies, Buzz, Chas, Isabella, and Leo.